Calling Comcast Customer Service...addendum

When on the line with Mr. Thick Accent, I asked if he was aware of any problems in the area, and he said no, not to his knowledge.

Sooo, about five minutes ago, I received an automated call from Comcast stating a problem affecting my area had just been resolved and I was given options to let them know if my service was restored or not (how should I know when it's intermittent?) and did I still want the tech to come on Monday.

Huh.

I'm impressed. Or is it depressed?