Saturday, September 18, 2010

Calling Comcast Customer Service...addendum

When on the line with Mr. Thick Accent, I asked if he was aware of any problems in the area, and he said no, not to his knowledge.

Sooo, about five minutes ago, I received an automated call from Comcast stating a problem affecting my area had just been resolved and I was given options to let them know if my service was restored or not (how should I know when it's intermittent?) and did I still want the tech to come on Monday.


I'm impressed. Or is it depressed?



At 18 September, 2010, Anonymous Tink said...

Nah...usual snafu...oughta be on Charter...and unable to make Paul Allen aware of a need for decent pricing.


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